Delivery time information
If you order several items from us as part of one order, for which different delivery times apply, we will send the goods in one shipment, unless we have agreed otherwise with you. In this case, the delivery time that applies to the item in your order with the longest delivery time applies to the shipment of goods as a whole.
Information on the calculation of the delivery date
The period for delivery shall commence in the case of payment in advance by bank transfer on the day after the payment order is issued to the transferring bank or, in the case of other payment methods, on the day after conclusion of the contract and shall end with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.
Shipping costs and information
Shipping of the goods is possible by default only to the countries listed below. Depending
Depending on the size of your order, the shipment will be made by Deutsche Post, DPD, UPS, Hermes, DHL or a freight forwarder. The
The respective shipping costs can be found in the table below.
If you would like us to ship to a country not listed, please contact us before placing your order. Send us an email with the item name, quantity, shipping address, country, and postal code. We will then promptly check with our shipping partners whether delivery to the requested address is possible and inform you about the shipping costs.
I. Shipping within Germany:
For deliveries within mainland Germany, we charge a flat shipping fee of €5.90 per order. For cash on delivery shipments, an additional fixed fee of €8.00 will be charged.
II. Shipping outside Germany
We ship to the following countries:
| EU Countries (Standard Shipping) |
| Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden |
We charge a flat shipping fee of €9.90 per order for all deliveries within EU countries, regardless of the package weight or size.
| Optional / On Request Countries |
| USA Canada United Kingdom Australia New Zealand Israel Japan South Korea Norway Switzerland |
If you wish to order from a country outside of the EU, please contact us before placing your order. Send us an email with the item(s), quantity, and full shipping address including country and postal code. We will then check shipping availability and costs for your destination and get back to you promptly with the details.
For deliveries to countries outside the European Union, further costs may be incurred in individual cases.
costs which we are not responsible for and which are to be borne by you. These
include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees,
exchange rate fees) or import duties or taxes (e.g. customs duties).
customs duties). Further information can be found, for example, at https://ec.europa.eu/taxaton_
customs/home_en and on import sales tax at http://auskunft.ezt-online.de/
ezto/Welcome.do and specifically for Switzerland at http://xtares.admin.ch/tares/login/.
loginFormFiller.do.